Collecting BIA Data
A client asked me one time “How did you know what was important to my company”? And I replied, “I asked.”
The Business Impact Analysis: Building a Firm Foundation for Your Program
If you have never conducted a Business Impact Analysis, or if your information is out of date – you are missing out on a treasure trove of useful information. Turning ‘data’ into ‘information’ is a skillset that can bring your BIA data to life and become a strong foundation that will allow you to build a formidable program.
Think You Are an Effective Business Continuity Trainer?
As Business Continuity professionals, we must be able to effectively train on the principles and concepts. Here are some concepts to consider the next time you develop and/or deliver training.
How to Ensure Your Crisis Management Tabletop Exercises Create a Buzz
If Your Audience is Not Engaged During the Crisis Management Tabletop Exercise, You Need to Re-Think Your Approach All successful Tabletop Exercises start with this Having delivered hundreds of crisis management tabletop exercises over the years, it dawned on...
You Need More than a Business Continuity Plan
“My company has a business continuity plan. Why do I need a crisis communication plan, too?”
Delta’s Response to Coulter Tweets
Delta responded to Ann Coulter’s tweets regarding a seat move. Did they get it right? Interesting times for the airlines and social media events. . . . .
Top 10 Best Practices in Crisis Communications
Thank you to everyone who joined us for our recent webinar: Crisis Communications – Planning, Response and Barriers to Success. In David Kalson’s thought-provoking presentation, he discussed the key elements of creating an effective crisis communications strategy and...
The Crisis Management Team’s Role During a Physical Emergency
Prepare Your Crisis Management Team for Long-Term Worst-Case Scenarios Because Some Situations May Last Hours or Even Days Although many active shooter and other violent intruder situations might be over in a matter of seconds or minutes, the Crisis Management...
Planning a Crisis Exercise
So you have been asked to plan a crisis exercise for your organization. . . . Before you panic, here are some tips to help. OBJECTIVES: Have clear and aligned objectives for conducting the exercise. CREATING THE SCENARIO: Ask leaders “what keeps you up...
Implementing a New Crisis Program
Are you charged with implementing a new crisis program (or trying to revive one?)