Pitfalls or Progress – The Challenges of Selecting Communication and Collaboration Platforms

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In this webinar, Vince discusses the platform selection process, why he selected a specific platform, and how his organization plans to use the system to improve emergency and crisis communication for the nation’s largest food bank network. You’ll also learn the key criteria when it comes to selecting a communication platform for your business

September 15th, 1:00 PM to 2:00 PM Eastern

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“Measuring the value of a platform for your organization can be difficult and selecting, communicating it, and implementing it can be even more so.”
— Vincent Davis, Emergency Manager and Business Resiliency Professional

Communication and collaboration systems and platforms have become a hot button topic in emergency and business resiliency circles. While integrating mobile and desktop software solutions eliminates the need for always-on infrastructures – and, even staffing and managing physical Emergency Operations Centers – the real payoff is greater people simplicity and stakeholder efficiency.

Sounds great, right? But don’t forget how crowded and complex the collaboration space is right now – and how each offering approaches functions differently, with varying methods for triggering, scaling, and event formatting.

How is that efficient?

The journey to continuous collaboration and communication maturity has some requirements. Join Vince Davis, Certified Emergency Manager and Director of Disaster Services for Feeding America, to learn:

  • How to select and implement a platform that feeds the collaboration process
  • What is different about collaboration in member-based organizational context
  • How to measure progress and success in adopting new tools

In this webinar, Vince discusses the platform selection process, why he selected a specific platform, and how his organization plans to use the system to improve emergency and crisis communication for the nation’s largest food bank network. You’ll also learn the key criteria when it comes to selecting a communication platform for your business, including:

  • Is it scalable?
  • Is it user friendly?
  • How will it be received by your user community?
  • Is the vendor really invested in improving the tool?
  • Do the system’s features and capabilities allow for customization?

Vince Davis has over three decades of diverse experience in emergency and crisis management, and business continuity. He has served numerous roles in the U.S. military, government, disaster relief, and corporate environments, and currently serves as Director of Disaster Services for Feeding America, and is Founder-President of Preparedness Matters, LLC.

About Vince:

A U.S. Air Force veteran, Vince served as an air traffic controller during the Vietnam War. Following active duty service, he joined the Illinois National Guard as a public information specialist, where he served for 19-years, retiring in 2001. The following year, Vince joined FEMA as External Affairs and Community Relations Cadre Manager, where he led field teams in response to 11 Presidential disasters including Hurricanes Charley, Frances, Ivan, and Jeanne.

After leaving FEMA, Vince served as regional preparedness manager for the American Red Cross of Greater Chicago, and as project manager for the Regional Catastrophic Planning Team, where he was responsible for overseeing development of the Regional Catastrophic Incident Coordination Plan for 14 counties in the region.

In 2011, Vince joined Walgreens Co. as corporate Manger of Emergency Preparedness and Response, developing disaster plans and frameworks for the company’s 8,600 U.S. stores and facilities. He served in similar roles at Sony PlayStation, and later at Amazon, where he developed plans for workforce and workplace disaster preparedness and response for the company’s Seattle HQ locations.

Vince continues to pursue his passion of preparing underserved communities through his Preparedness Matters LLC, which he formed in 2012, following publication of his first book; Lost and Turned Out – A Guide to Preparing Underserved Communities for Disasters. In 2016 Vince co-authored the, Emergency Guidebook for Broadcasters Serving Indian Country with Native Public Media. He also authored, The Native Family Disaster Preparedness Handbook, (2017) in collaboration with several native organizations.

Vince serves on the Scholarship Commission and the Diversity Caucus for the International Association of Emergency Managers (IAEM). He is an advisory board member for the Homeland Security Center of Excellence at Pierce College WA, and the Institute for Diversity and Inclusion In Emergency Management (I-DIEM) and is a lifetime member of the Black Emergency Managers Association (BEMA) International.

Vince is the father of five adult children and grandfather of eight. He and his wife Maria live in the Chicago area.

Event Details

Date: September 15, 2022

Start time: 01:00 p.m. EDT

End time: 02:00 p.m. EDT