Supporting Your People After Critical Events


This video is Restricted to Professional Members or those that purchased a ticket for the live event. Please Login or Become a Pro Member to view the full video.


Presented By: Richard Dorney MBE, MStJ, MSc

Richard Dorney served more than 38 years in the British Army serving as an infantry soldier, rising through the ranks until being commissioned and finally reaching the rank of Lt Colonel. He completed multiple tours in a variety of operational theatres Including Northern Ireland, Bosnia, Iraq and Afghanistan and also saw service in Africa and the Far East. During his service Richard introduced the Trauma Risk Management (TRiM) system of peer support to the British Army and commanded the training team that rolled this out, he was for many years the non-clinical subject matter expert for the Army in this area. He was later responsible for Army policy relating to wounded injured and sick personnel. TRiM remains a core capability in the UK forces and has been adopted by a wide variety of organisations from Law enforcement to the security industry.

On leaving the UK forces Richard established Strongmind Resiliency training, an award winning training organisation that specialises in providing mental health awareness and resilience training. Strongmind provides trauma management training to the UK Home office and a wide range of clients from the emergency services and law enforcement to the corporate sector. Richard holds an MSc in War and Psychiatry from King’s College London and a certificate in psychotraumatology. He was awarded an MBE for his services to trauma Management and was made a member of the Order of St John of Jerusalem. He also holds a Queen’s Commendation for Valuable service in Northern Ireland. He regularly works with organisations to improve the management and support of people after critical events.


Much time and huge amounts of resources are often directed at the practical aspects of critical event management, but organisations are often ill prepared for the psychological fallout from critical events. Responsibility for staff welfare after events is often delegated to counsellors at an early stage. This is not always the most effective approach and even if it is, there remains a long term requirement to manage organisational morale and to support those who may be affected by their experiences.

In this presentation we will discuss how an organisation can establish a support system before the event and the key actions that may help to mitigate adverse reactions. Why are the characteristics of a traumatic event important? what should you expect? what reactions may follow? and how can peer support be useful. We’ll also talk about identifying the risk factors associated with poor mental health after traumatic events. Managing declining mental health and post traumatic reactions are capabilities that organisations need. Risk assessment, early intervention, signposting to professional help, establishing supportive management policies and environments are all crucial.

In this presentation we’ll look at all of these factors and how you can support your people.


Submit a Comment