The Principles of Crisis Communications is a two-day virtual training course that covers the essential role communications play in crisis preparedness, crisis management and recovery after the crisis has passed.
Lessons learned from prominent crisis case studies will be cited to illustrate crisis communications best (and worst) practices.
- Day 1 – We will present the multiple components of effective crisis communications plans.
- Day 2 – Course participants will gain hands-on crisis communications experience by role-playing in realistic crisis scenarios.
Resources: In addition to the training, you will receive various crisis communications templates that can be quickly modified to enable you to communicate quicker and more effectively during a crisis.