Principles of Operational Resilience

Course Description

Principles of Operational Resilience covers the main elements required for a successful organizational framework for any organization in any industry to become more resilient to face future volatility, uncertainty, complexity & ambiguity.

The course is aimed at risk managers, business continuity & crisis management professionals as well as those responsible for cyber resilience & overseeing operations. Upon completion of this course you will:

  • Have an improved understanding of what operational resilience is & the role it plays in business success
  • Understand the key components of a robust Operational Resilience framework
  • Possess a deeper insight into what it takes to sustain resilience
  • Take away a toolkit to help you assess your organization’s resilience

This course can be offered as a custom training session for your organization. Please Contact us for details.

Training Outline

Training Block 1

The morning session will introduce you to Operational Resilience, tracing its formation from risk and continuity capabilities. This is an interactive session where we will look at the real issues you face at work

  • What is Resilience
    • Definitions
    • Domains
    • Context
  • Framework Components
    • Governance & Culture
    • Identifying Important Business Services
    • Setting Impact Tolerances
    • Remaining within Tolerances

Training Block 2

In the afternoon session, we will dive deeper into the real resilience challenge of remaining within tolerances, whilst still achieving business objectives. Another interactive session blending learning and discussion, the course will take you through the main areas of focus before putting it all together to arm you with the information you need to take the next step on your resilience journey

  • Managing change
  • Training
  • Scenario analysis
  • Testing Tolerances
  • Resilience – The wider context
  • Selling Resilience
  • Your Action Plan

Training Schedule

In-Person Training

Currently this course is only offered in the virtual format. 

Virtual/Online Training

For Training taking place online via Zoom or other video conferencing software the schedule is as follows:

  • Day 1 – Training Block 1
  • Day 2 – Training Block 2



Operational Resilience Director
Vigilance Consulting Ltd

Paul is a certified Operational Resilience Risk and Crisis Management Director with more than 20 years of leadership experience across Capital Markets, Investment Banking, Asset Management, Private Equity and Treasury sectors.

Paul works with organisations to enhance their operational resilience capabilities, specializing in establishing robust, risk-based frameworks in highly regulated, fast-paced organisations. Areas covered include crisis response, continuity planning, risk and threat management, internal controls and cyber & information security.

Upcoming Dates this Course is Running

No upcoming events.

This course can be offered as a custom training session for your organization. Please Contact us for details.