Privacy Statement
The International Crisis Management Conference (ICMC) respects your privacy and is committed to protecting the personal information you share with us. This statement explains how we collect, use, and safeguard your data when you interact with our website, services, and programs.
Information We Collect
When you use our website or participate in ICMC activities, we may collect the following types of information:
- Contact Information: Name, email address, phone number, mailing address.
- Account Information: Login credentials, membership details, and role-based access data.
- Transactional Data: Payment information, billing address, and purchase history for event registrations, memberships, subscriptions, and educational offerings.
- Event & Training Participation: Registration details, attendance records, and course progress.
- Support Requests: Information you provide when contacting us for assistance.
- Technical Data: IP address, browser type, device information, and activity logs for website functionality, analytics, and security.
How We Use Your Information
Your data is used for the following purposes:
- To manage memberships, subscriptions, and access to member-only resources.
- To process registrations for events, courses, and programs.
- To issue certificates of completion for training programs.
- To provide customer support and respond to inquiries.
- To send newsletters, updates, and marketing communications (with your consent).
- To improve our website, resources, and user experience.
- To fulfill legal, regulatory, and compliance obligations.
Communications & Marketing
We may send you email newsletters, announcements, or promotional content related to ICMC events, training, and services. You may opt out of these communications at any time using the unsubscribe link in the email or by contacting us directly.
Payments & Transactions
All financial transactions are processed securely through third-party payment processors. We do not store your full payment card details on our servers.
Cookies & Tracking
Our website uses cookies and tracking technologies to:
- Ensure secure and reliable login sessions.
- Improve site performance and usability.
- Analyze traffic patterns and user interactions.
- Support marketing and outreach campaigns.
You may adjust your browser settings to block or limit cookies, though this may affect site functionality.
Data Sharing & Third Parties
We do not sell or rent your personal data. Limited information may be shared with trusted service providers who assist us with:
- Email and communications delivery.
- Event registration and ticketing.
- Online learning and course management.
- Website hosting, analytics, and security.
- Payment processing and fraud prevention.
These providers are only given access to the information necessary to perform their services and are contractually obligated to protect your data.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this statement, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal information, subject to legal and contractual limits.
- Withdraw consent for certain types of data processing.
Requests can be made by contacting us at [insert contact email].
Security
We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Changes to This Statement
We may update this Privacy Statement periodically to reflect changes in our practices or applicable regulations. The latest version will always be available on this page.
Contact
If you have any questions or concerns about this Privacy Statement or how your data is handled, please contact us.