Jean Rowe, Corporate Workplace Resiliency Manager at Amazon, presented “Effective Leadership in a Crisis” at the 6th Annual ICMC Virtual Conference in October 2021.
How do the most effective leaders manage a crisis successfully? What about a crisis that just seems to never end? Is your Crisis Management Team weary since the Covid-19 pandemic? During Jean’s presentation, these questions were addressed while using real life experiences, lessons learned and research to share how the most effective leaders manage a crisis.
In the short clip below, Jean discusses the importance of managing relationships in a crisis:
ICMC Professional Members and conference attendees have access to all of the full-length video presentations from the conference. Watch Jean’s entire presentation on the video page, HERE.
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