The Principles of Crisis Communications is a one-day training course that covers the essential role communications play in crisis preparedness, crisis management and recovery after the crisis has passed.
Lessons learned from prominent crisis case studies will be cited to illustrate crisis communications best (and worst) practices.
In this short video, Rob Burton interviews course instructor, David Kalson, to discuss the importance of effective crisis communications and what to expect in this training course.
*ICMC Members receive 30% off this course and all other courses as well as the annual conference. Learn more about membership HERE.