Videos

Presented By: Peter T. Gaynor CEM Senior Vice President / Director, National Resilience Response and Recovery Programs LiRo Group Synopsis: Pete will focus on the immense power and critical partnerships of American businesses during the COVID-19 Pandemic.  Charged with leading the agency designated with the unprecedented operational response to a nationwide pandemic and simultaneously responding to a record number of historic natural disasters, Pete will share examples, from how the…

Presented By: Mark Hoffman – Author, Speaker, MBCI, CBCP Synopsis: What can we learn from a mid-sized organization that had their entire suite of applications held ransom as the result of a cyber-attack? With limited resources, no cyber-insurance and no ability to recover their systems, this organization did what they had to do: Pay the…

Presented By: Jennie Clinton – Director, Microsoft Enterprise Crisis Management Program Synopsis: Case Study: How the Microsoft Enterprise Crisis Management Program addresses exercising different levels of the enterprise program.  This focused method addresses the role and focus each team brings to a crisis response. The session will cover the program framework, scope for various teams…

Presented By: Tyrone Campbell – Executive Director, Callbox Training Synopsis: Deliberate De-escalation is a training dedicated to the practice of effectively and safely diffusing tense, non-immediate action events. We do that by focusing on the use of communication skills, thorough assessments, and strategies that reduce the chances of force being used unnecessarily. The basis of…

Presented By: Rob Litt – Director of Corporate Communications, General Mills Synopsis: Protecting a company’s reputation during a significant crisis is one of the most critical roles of a public relations executive. Rob Litt, Director of Corporate Communications at General Mills, will share his experiences leading global crisis communications response for companies in diverse industries…