Crisis Management – Need for Speed, Why and How to Get It
Presented By: Gareth Jones
Creating a Crisis Management Plan
Presented By: Mark Hoffman Synopsis: Organizations have a responsibility to respond to and manage events that may impact their operations and reputation. Having pre-planned crisis management processes, and procedures, may prevent a simmering issue from becoming a full-blown crisis. In addition to the prevention of a crisis, crisis planning allows you to create response processes…
Creating a Successful Crisis Management Training and Exercise Program
Presented By: Rob Burton Synopsis: An effective crisis management training and exercise program will increase an organizations ability to identify threats prior to them becoming crises. If these threats or issues are not pre-identified, and they turn into crises, a well-designed and executed crisis management training and exercise program should have provided relevant knowledge and…
Transition to Recovery and Potential Impacts
Synopsis: Transition to recovery should start as early as possible after the smoke has settled. Teams that have refined planning and recovery processes, as well as the capacity of resources, will start recovery sooner. Can we plan for recovery? How do we move forward after a significant event? What do we need to do as…
Crisis Communications Response and Barriers to Success
Presented By: David Kalson & Robert Burton Synopsis: An essential aspect of crisis management is how an organization communicates. Creating an effective crisis communications strategy starts with detailed planning and the testing of plans and response capabilities. There are often several challenges to effective crisis communications which we will cover in this presentation. In this Webinar, we…
Characteristics of Good Crisis Management Leaders and Their Teams
Presented By: Leanne Metz & Rob Burton Synopsis: Having the ability to manage and lead an organization through a crisis is something that not every leader is cut out for. Organizations need to understand what kind of crisis management traits their leaders should have for them to lead the business through challenging times. Additionally, Crisis…
Horizon Scanning – The Identification and Management of Potential Threats
Presented By: Robert Burton Synopsis: According to BS 11200:2014 – Crisis Management Guidance and Good Practice, Horizon Scanning is the systematic examination of potential threats, opportunities and future developments, which may have the potential to create new risks or change the character of risks already identified. In this webinar, we will cover the following: What’s…
Impossible Odds: The Kidnapping of Jessica Buchanan and Her Dramatic Rescue by SEAL Team Six
Presented By: Jessica Buchanan Synopsis: On October 25, 2011, Jessica Buchanan and a colleague were kidnapped at gunpoint by Somali land pirates and held for 93 days, enduring the most harrowing and painful experience of her life. On the day of her kidnapping, she silently said to herself, “Some do come out alive, the numbers…
Navigating Crisis Management In An Ever Changing Landscape
Presented By: Susan Armstrong Synopsis: The world that we live in today is becoming increasingly challenging on many levels and how we deal with events is crucial to our business and maintaining customer satisfaction no matter what industry you are in. This session will provide insights into the challenges and lessons learned in working for…