Reimagining Crisis Management Dynamically for Global Resilience

Over the past few years, I coordinated crisis management across Liberty Mutual’s global enterprise. During this time, we moved away from an ICS-focused approach to one that maximizes the organization’s leadership capabilities. While updating the crisis response program operationally, we aligned the crisis teams horizontally bringing together IT, Enterprise Security & Business Continuity, and Issues…

Tea and Chaos: Self-Inflicted Crises

Rob interviews crisis expert David Kalson, communications associate of PreparedEx and principal of Kalson Communications. The subject: self-inflicted crises. It’s one of the most damaging types of crises an organization can go through. And these internally created debacles happen all the time. Think of …  VW’s dieselgate scandal, a company-wide criminal effort to trick the…

Tea and Chaos: Artificial Intelligence and Crisis Management – A Match Made in Heaven or Hell?

In this month’s Tea and Chaos Rob will interview Piyali Mandal who is Global Strategic Communications Advisor, Media Trainer, Communications Expert and Entrepreneur.  We will cover the following topics:   What is Artificial Intelligence – A brief technology lesson .  What are the 3 main benefits of AI as it relates to crisis management?   What are…

The Power of Artificial Intelligence in Crisis Management – Joseph Ward

From severe weather events to civil unrest and active assailants, a global pandemic and volatile international crises – organizations are being forced to adapt to the dynamic nature of risk at a rapid pace. Resilient organizations are leveraging technology, such as artificial intelligence (AI), to get a 360-degree view of physical threats so they can…

Lessons learned from building risk intelligence and data analytics teams in support of crisis and risk management – Whit Chaiyabhat

Risk intelligence programs and insights have grown exponentially in recent years, particularly at the cross section of traditional contextual intelligence analysis and data analytics. However, “intelligence” can hold varying definitions and expectations based on the industry, profession, and audience. This presentation will offer a maturity journey map, lessons learned and personal experiences in building successful…

2020-2022: A Pressure Test for Crisis Planning and Communications – Wendy Vlieks

The past two plus years have been a societal roller coaster of challenge and change, blowing up old assumptions about the workplace, business practices, and testing how corporations respond to crises. The COVID-19 pandemic, work from home movement, supply chain disruptions, political polarization, and pressure on corporations to engage in social issues have each provided…