On day-two of the 11th Annual International Crisis Management Conference, Bob Keller, President and Founder of Hold Fast Solutions, LLC, will lead the afternoon training: The Capacity Trap: Preserving Judgment When Plans Break. Bob will also lead the afternoon training: Reality Check: Crisis Response Validation, on day-three of the conference.
Many organizations don’t fail during a crisis, they fail in what comes next. Once the immediate disruption passes, teams move on without fully capturing lessons learned or implementing meaningful changes. As a result, the same gaps, missteps, and breakdowns resurface when the next incident occurs. This cycle represents one of the most significant risks to true organizational resilience.
In his session, Bob Keller will address this challenge directly, focusing on how organizations can turn disruption into measurable improvement and build lasting capability beyond the moment of response.
Attendees will gain practical insight into:
- How to turn disruption into measurable improvement
- How to run after-action reviews that actually drive change
- How to build accountability so lessons don’t get lost
The goal is not simply to “get through” a crisis, but to emerge stronger and better prepared. Because real success is not defined by survival – it’s defined by improvement.
In this short video, Bob discusses his background in crisis management and what information will be provided in his training.
ICMC 2026 will be held live in Newport, RI on June 15-17, 2026. Click HERE to learn more about Bob and the rest of the 2026 Conference speakers and training courses.
ICMC members receive a 30% discount on this event. Not an ICMC member? Learn more HERE!
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