Principles of Crisis Management will cover the characteristics of a crisis, and a framework to manage the life cycle of a crisis from horizon scanning for potential issues, through closure and remediating gaps or Lessons “to be” Learned. Upon completion of this course you will know:
- Difference between an issue and a crisis
- What is “Horizon Scanning” and when should it occur?
- How do I prepare my organization for a crisis?
- What are the components for an effective crisis response?
- What’s recovery?
- How do we Improve?
What people are saying about this course:
“As a result of the (Principles of Crisis Management) training, I plan to integrate the topics discussed into our crisis management plan.”
“The training identified areas I was unaware of and highlighted opportunities for improvement going forward.”
“Loved all of the knowledge in the room and participation was encouraged. Learned a lot through conversation.”
Join us virtually, January 13-14, 2021