Principles of Crisis Management will cover the characteristics of a crisis, and a framework to manage the life cycle of a crisis from horizon scanning for potential issues, through closure and remediating gaps or Lessons “to be” Learned. Upon completion of this course you will know:

  • Difference between an issue and a crisis
  • What is “Horizon Scanning” and when should it occur?
  • How do I prepare my organization for a crisis?
  • What are the components for an effective crisis response?
  • What’s recovery?
  • How do we Improve?

What people are saying about this course:

“As a result of the (Principles of Crisis Management) training, I plan to integrate the topics discussed into our crisis management plan.” 


“The training identified areas I was unaware of and highlighted opportunities for improvement going forward.” 


“Loved all of the knowledge in the room and participation was encouraged.  Learned a lot through conversation.”

Join us virtually, January 13-14, 2021