Thank you to everyone who joined us for our recent member-only webinar: “Crisis Communications – An Interview with Jo Detavernier”

In this Q&A style webinar, Rob Burton, ICMC’s Managing Director, interviews Jo Detavernier about his experiences with supporting businesses during the stressful time of critical unfolding situations.


In this short clip, Jo answers the first question: What is the first step in creating a crisis management program?


ICMC Professional Member’s have access to full-length webinars and presentation slides. Watch this entire webinar on the video page, HERE.

Not an ICMC Professional Member?  Sign up now to get access to the complete video library. Learn more HERE.