Planning a Crisis Exercise

So you have been asked to plan a crisis exercise for your organization. . . .   Before you panic, here are some tips to help.   OBJECTIVES: Have clear and aligned objectives for conducting the exercise.   CREATING THE SCENARIO: Ask leaders “what keeps you up...

Implementing a New Crisis Program

When you develop and implement any new crisis program, it’s critical that you have executive level support, or the program will be doomed from the start!   This is not to minimize the importance of ensuring that you have support throughout all levels of the...

Role of the Crisis Coordinator

In a public emergency situation, the responders will quickly assemble into the Incident Command Structure (ICS) in which their roles and responsibilities are clearly defined (and regularly practiced).   In the corporate environment, the crisis team doesn’t necessarily...