Miranda Coppoolse, Founder, Behavioral Analyst & Security Risk Advisor at MC Global Security Consulting, presented “Understanding and Managing Human Behavior During Crisis” at the 6th Annual ICMC Virtual Conference in October 2021.

Miranda has an extensive background in security and is well known for her international leadership, training and coaching. During her presentation, Miranda answered the questions: Why do people do what they do? What is a crisis and how can we be better prepared? What can we do to mitigate the impact of those who are willingly or unwillingly disrupting our organization or society?

In the short clip below, Miranda discusses the importance of having a clear crisis plan:

ICMC Professional Members and conference attendees have access to all of the full-length video presentations from the conference.  Watch Miranda’s entire presentation on the video page, HERE.

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