Thank you to everyone who joined us for this free webinar!

Whatever the next crisis a company or brand faces, it will almost certainly be on social media. With so much social discourse taking place online, it’s no wonder every crisis will get its time in the spotlight.

In this webinar, Molly McPherson discussed 5 key steps that any organization – no matter what size – can take to be prepared to act at a moment’s notice.

In this short clip, Molly answers the question, “What is a digital crisis?”.

Watch this entire webinar on the ICMC video page, HERE.

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