In this month’s Tea and Chaos, we discuss what components go into a successful crisis management program and what it takes to maintain one. We’re excited to have one of the foremost experts, Shane Mathew, to join us for this webinar.

Shane Mathew is a Business Resilience professional who serves as Head of Resilience at Zoom Video Communications . In this role, Shane will oversee the inaugural development of the Crisis Management, Business Continuity and Disaster Recovery programs for all of Zoom’s global operations. Shane started his career in public health and led one of the first teams charged with developing bioterrorism response and mass prophylaxis plans for the CDC. He’s also served in various leadership roles within government, pharmaceuticals, and healthcare.  

Before Zoom, Shane also led the professional services consulting team for a US based risk management firm, where he was responsible for all consulting operations that built resilience programs for many well-known global companies, including Netflix, Gulfstream and others. 

Shane is based in North Texas with his wife of 18 years- Sylvia and their two young children. 

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