Principles of Crisis Management will cover the characteristics of a crisis, and a framework to manage the life cycle of a crisis from horizon scanning for potential issues, through closure and remediating gaps or Lessons “to be” Learned. Upon completion of this course you will know:
- Difference between an issue and a crisis
- What is “Horizon Scanning” and when should it occur?
- How do I prepare my organization for a crisis?
- What are the components for an effective crisis response?
- What’s recovery?
- How do we Improve?
Join us virtually, June 23-24, 2020